JULY Warranty Registration
Brand Policy
WARRANTY PERIOD
- Luggages - Lifetime warranty, Softbags & Accessories - 5 years warranty, Powerbanks - 2 years warranty
Brand Warranty Policy
- All July luggage comes with a guaranteed limited lifetime warranty that covers any defect on wheels, zips, handles, nylon compression strap breakages and specific cracks or breaks in the polycarbonate shell or aluminium bumpers. The extended warranty does not cover any defects caused by improper use, cases that were bought second hand or without proof of purchase directly from July and cosmetic damages, any bumps, scratches, scuffs or general wear and tear generated from using the case and have no impact on how the case is used or its functionality. The ejectable Power Bank in our Carry On is covered by a two-year warranty. The Carry On Pro is designed to be stored in overhead compartments when travelling. If the product must be checked in due to airline conditions, the Snapsleeve must be removed. Any returns that are made within the 100 day return period with a missing snapsleeve will incur a deduction from the refund amount. Products such as our Carry Me, Carry All bags and Packing Cells are all protected by a limited five-year warranty, which means that if you have any manufacturing faults within five years from the original date of purchase, we’ll fix or replace it for you. The 5 year warranty does not cover any defects caused by improper use, bags and accessories that were bought second hand or without proof of purchase directly from July, cosmetic damages, or general wear and tear generated from using the products and have no impact on how the products are used or their functionality.